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Refund and Return Policy for Kisanecom

  • 1. Eligibility for Refunds
  • We strive to deliver fresh, high-quality farm produce and products. However, if you are unsatisfied with your purchase, you may be eligible for a refund under the following conditions:
  • Damaged or Spoiled Items – If the product arrives damaged, spoiled, or defective.
  • Incorrect Order – If you receive the wrong product or an incorrect quantity.
  • Non-Delivery – If your order does not arrive within the estimated delivery time.
  • 2. Refund Request Process
  • To request a refund, please follow these steps:
  • Contact Us within 24-48 hours of receiving your order at [email protected] or 9847489051
  • Provide your order number, photos of the damaged or incorrect item, and a brief description of the issue.
  • Our team will review your request and respond within 3-5 business days.
  • Replacement – We resend the correct or fresh product at no extra cost.
  • 3. Non-Refundable Items
  • The following items are not eligible for refunds:
  • Fresh produce that was not stored properly after delivery.
  • Delayed delivery due to weather or unforeseen circumstances.
  • 5. Contact Us
  • For any refund-related queries, reach out to us at: