Shipping Policy

At Kisan Ecom, we are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy to understand how we process and dispatch your orders.

  1. Shipping Coverage
    We currently ship across India only. If your location is not covered, please contact our support team for assistance.
  2. Processing Time
    Orders are typically processed within 3 business days after payment confirmation.
    Orders placed on weekends or holidays will be processed on the next business day.
    You will receive a confirmation email with tracking details once your order is shipped.
  3. Shipping Methods & Delivery Time
    Delivery within 5-7 business days.
    Shipping times may vary due to external factors such as weather conditions, carrier delays, or peak seasons.
  4. Shipping Charges
    Free Shipping: Available for orders above Rs.1000.
    Exact shipping charges will be calculated at checkout.
  5. Order Tracking
    Once your order has been shipped, you will receive a tracking number via email. You can track your order in kisanecom.com using the provided code.
  6. Shipping Delays
    While we strive to meet delivery timelines, unforeseen circumstances may cause delays. If your order is delayed beyond the estimated time, please reach out to our customer support team.
  7. Lost or Damaged Packages
    If your package is lost in transit, we will initiate an investigation with the courier service and provide a resolution.
    If you receive a damaged product, please contact us within 2 days with photos of the damage.
  8. Contact Us
    For any questions regarding our shipping policy, feel free to contact us:
    Email: [email protected]
    Phone: 9847489051
    Live Chat: Available on our website during business hours.
    We appreciate your trust in Kisan Ecom and strive to provide the best shopping experience!